Privacy Policy for Greener Cleaner LA 

Effective Date: 01/01/2020

At Greener Cleaner LA), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you opt in to receive SMS communications from us. 

 

1. Information We Collect 

We collect information from you when you place an order or fill out a form. When ordering or registering on our site, as appropriate, you may be asked to enter your: 

• Name 
• Email address 
• Mailing address 
• Phone number 
• Credit card information (if applicable) 

 

You may, however, visit our site anonymously. 

We also collect the following information when you sign up for our services and opt in to receive text message reminders and updates: 

 

• Your phone number 
• Your name (if provided) 
• Your consent to receive SMS communications 

 

We do not share, sell, or distribute your phone number to third parties.

 

2. How We Use Your Information 

Any of the information we collect from you may be used in one of the following ways: 

 

• To personalize your experience (your information helps us to better respond to your individual needs) 
• To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs) 
• To send periodic emails (The email address you provide for order processing will only be used to send you information and updates pertaining to your order.) 
• To send SMS updates for appointment reminders, service update . 

 

Message Frequency: SMS frequency varies depending on your service schedule and promotional offers. 

Message & Data Rates: Standard message and data rates may apply based on your carrier’s policies. 

 

3. Opting In to Receive SMS Communications 

You may opt in to receive text messages from us by: 

 

• Providing your phone number during service booking or on our website 
• Checking the opt-in box on our sign-up forms 
• Texting us directly to (310)426-8933

 

By opting in, you consent to receive automated text messages from Greener Cleaner LA. 

Your consent is not required to purchase services. 

 

4. How to Opt Out of SMS Communications 

You can opt out of receiving text messages at any time by replying STOP to any message. Once you opt out: 

• You will no longer receive further SMS communications. 
• You may still receive non-SMS communications related to your service. 

 

To re-enroll, you must opt in again through our sign-up process. 

 

5. How to Get Help

 If you need assistance, reply HELP to any message, or contact us via: 

 

• Phone: (310)426-8933 
• Email: info@greenercleanerla.com
• Website Support: https://greenercleanerla.com/contact.html

 

6. How We Protect Your Information 

 

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information. 

 

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment Gateway provider's database, only to be accessible by those authorized with special access rights to such systems, and required to keep the information confidential. 

 

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers. 

 

7. Do We Use Cookies? 

We do not use cookies. 

 

8. Do We Disclose Any Information to Outside Parties? 

 

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential. 

We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses. 

 

9. California Online Privacy Protection Act Compliance 

 

Because we value your privacy, we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent. 

 

 

 10. Children's Online Privacy Protection Act (COPPA) Compliance

We comply with the Children’s Online Privacy Protection Act (COPPA) and do not collect any information from anyone under 13 years of age. Our website, products, and services are all directed to people who are at least 13 years old or older. 

 

11. Terms and Conditions 

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at: www.greenercleanerla.com/faq.html 

 

12. Your Consent 

By using our site, you consent to our web site privacy policy. 

 

13. Changes to Our Privacy Policy 

If we decide to change our privacy policy, we will post those changes on this page, and/or send an email notifying you of any changes. 

 

14. Contacting Us

 If there are any questions regarding this privacy policy, you may contact us using the information below: 

Website: www.greenercleanerla.com 

Address: 113 N San Vicente Blvd Beverly Hills, CA 90211, United States 

Email: info@greenercleanerla.com 

 

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